Uber filed a complaint against ola for making false booking on its app. The company has sued OLA for $7.5 million.
OLA refused of all the allegations claiming that they are false. A team of 7 member was setup in order to investigate this matter by tracing the locations and IP address of the client who have booked and then cancelled their rides. Uber claims to have found 660 accounts which were used to make false bookings, it came from a building which have OLA’s office in Pune, and rest were created in Bangalore Ola’s office. Uber claims that more than 20,000 drivers left the company.
Uber said in a petition filed in the Delhi High Court that
“drivers wait for 10-15 minutes before cancelling the trip resulting in Uber having to bear the cancellation charges. If the allegations are true, Uber would not only have had unsatisfied customers but also monetary losses. Every time a ride is cancelled, the platform has to pay the drivers a certain amount.”
A number by the name of Kisan Kumar has been listed in court documents from which 74 cancellations were made. But when the Reuters called back the number, the person who answered the call was Shashank Kumar claiming to be the brother of kisan. Shashank confirmed about his brother making bookings usually but never made repeated cancellations on the Uber platform. After the hearing Delhi HC has issued a notice to OLA cabs over Uber’s plea alleging interfering in its business activities.