A Mumbai based tech startup Servify has raised an undisclosed amount of funding from Blume Ventures. It is a tech startup that provides services for Electronic Gadgets and Appliances from the authorized service centres. Sreevathsa Prabhakar founded Servify in 2015. Servify is a mobile app which app is currently available both on Android and iOS. It offers personal assistant for electronic gadgets and appliances.
Sreevathsa Prabhakar, founder of Servify said,
“Customer service certainly needed next level of innovation in the area of convenience and trust. With Servify, we are bringing the customer closer to the brands.” He also said that “We are aiming to work as customer’s personal assistant when they need any support for their electronic gadgets and appliances as our app enables users to add all their household devices, upload bills and invoices, access brand authorized service with few clicks and help them track the status of the service request till its closure. Moreover, we have built a complete technology ecosystem consisting of an app for the field executives of the brand, an app for the retailers and a powerful CRM for the brands, thus looking at solving the customer service problems holistically.”
How it works?
Servify, has over 600 partners ready to sign up on their platform and has around 100k customers within the month of launch. Company aims to provide service to more brands in next few months. Karthik Reddy and Sanjay Nath, ex-Mumbai Angels investors founded Blume Ventures a Mumbai based venture capital firm.