Freecharge users can now transfer and receive money via WhatsApp. Facebook has also launched a similar money transform function in its Messenger app.
Freecharge had earlier tied up with Redbus to provide bus tickets on its app. It claims that customers are willing to par for a transaction which takes less than 10 seconds. In the latest version of freecharge app it has built Chat n Pay feature a new chat based communication. Its available only for android users.
The users have to simply open freecharge on whatsapp menu and enable accessibility permission to Freecharge and then open whatsapp, select the contact you want to transfer the money, and then type “Amount FC” and then select send, request or recharge option.
Govind Rajan, COO at FreeCharge said
“Social payments is a key pillar for a great customer experience and a stepping stone to building habit commerce. Today, we have taken social payments to the next level by enabling consumers to pay via social platforms like WhatsApp. We are confident that this step will make digital payments a part of daily life of Indians and Freecharge will be at the heart of it as the Payments Operating System for a Digital India.”
This partnership will convince users to try freecharge but also encourage them to use mobile wallets for money transfer. It’s a beginning of a new era where majority of the smartphone users uses internet for accessing WhatsApp and social networks. It will make social payments engaging, secure and convenient for its customers.